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First thing to do is to check your tracking link for the latest updates. Our couriers do their best to get your order delivered to you by the expected delivery date, but occasionally things can take a little longer than expected, especially during busy times.

We can only change your delivery address prior to your order being dispatched. If your order has been already sent, when the courier contacts you regarding your delivery they will provide certain options that you can make to your delivery eg. leave with a neighbour.

If you have received a faulty item or received a product in error, we will cover the costs to return these items.

If however you have changed your mind about the items, you will need to pay the return

f your order has not yet been fulfilled you will be able to cancel or amend your order. Please be quick, as once your order has been collected we are unable to make any amendments or cancellations.

If your order has already been sent, you have 28 days to return the items to us for a full refund.